Solutions
Built for the partners who actually deliver the work
Every partner type sells CCaaS and AI differently. Realize gives each of them the same closed loop, shaped around how they earn.
Independent consultants
Sell advisory depth without a research team behind you. Discovery flows and outcome models give a one-person practice the rigour of a large firm.
- Credible discovery from day one
- Defensible numbers in every proposal
- SOWs scoped to what you personally deliver
MSPs
Attach managed services to measured outcomes rather than seat counts, and renew on evidence instead of relationship.
- Outcome baselines captured pre-deployment
- Ongoing reporting that justifies the retainer
- Expansion signals surfaced from actuals
VARs
Move past reselling licences. Lead with a diagnosis, and the platform conversation follows the business case rather than the price list.
- Differentiate against price-led competitors
- Larger, better-scoped first deals
- Consistent quality across the sales bench
System integrators
Standardise discovery-to-delivery across offices and practices, with one shared method and one shared record of what was promised.
- One method across multi-office teams
- Capability-aligned scoping at scale
- Programme-level outcome reporting
Stakeholder coverage
Prove the outcome to whoever signs the renewal
Realize reports the same delivered results four ways, so the operations lead, the IT owner, the CFO and the executive sponsor each see their own version of the truth.
Operations
AHT, FCR, containment, quality and occupancy measured against the baseline locked at cutover.
IT
Whether the capability you deployed is actually in use, actually connected and actually stable.
Finance
The business case from discovery, recalculated with post-deployment actuals rather than assumptions.
Executives
One page: what was committed in the Value Contract, what landed, what is at risk and where the next phase is.
Differentiation
The partner who can show what changed in the customer's own numbers is not competing on price with anyone.
b+s Realize
Positioning